Keeval

Sector guide

Retail compliance obligations, explained

14 obligations that are typically legally required, 16 in all — with the legislation, renewal frequency and penalties behind each.

Retail compliance multiplies with every store: each unit carries its own fire risk assessment, electrical testing and water-hygiene duties — and at the till, trading standards adds age-restricted sales controls that are tested with real underage volunteers.

This guide lists the obligations that typically apply to retail premises in England & Wales, what the law says, how often each renews, and what enforcement can look like across a multi-site estate.

Typically legally required

The duties that generally apply to premises like yours under UK law, with what enforcement can look like.

Age-Restricted Sales Compliance (Challenge 25)

Annual

Licensing Act 2003 (alcohol); Children and Young Persons (Sale of Tobacco etc.) Order 2007; Tobacco and Related Products Regulations 2016

Selling age-restricted goods to under-18s is a criminal offence: underage alcohol sale up to GBP 5,000 (and risk to the premises licence); underage tobacco/vape sale up to GBP 2,500.

Allergen Information & PPDS Labelling (Natasha's Law)

Annual

Food Information Regulations 2014 (EU 1169/2011); Food Information (Amendment) (England) Regulations 2019 (Natasha's Law)

Enforced by local authority EHOs/Trading Standards: improvement notices and, on conviction, an unlimited fine; product withdrawal/recall where unsafe.

EICR (Fixed Wire Testing)

Every 5 years

Electricity at Work Regulations 1989; HSW Act 1974

Enforced under the HSW Act 1974: summary conviction an unlimited fine and/or up to 6 months' imprisonment; on indictment an unlimited fine and/or up to 2 years' imprisonment.

Employers' Liability Insurance

Annual

Employers' Liability (Compulsory Insurance) Act 1969

GBP 2,500 per day without it; GBP 1,000 for not displaying certificate

EPC (Energy Performance Certificate)

Every 10 years

Energy Performance of Buildings Regulations

Unlawful to let with F or G rating; fines vary

Fire Risk Assessment

Annual

Regulatory Reform (Fire Safety) Order 2005; Fire Safety (England) Regulations 2022

Enforced under the RRFSO 2005.

First Aid Needs Assessment

Annual

Health and Safety (First-Aid) Regulations 1981; HSW Act 1974

Enforced under the HSW Act 1974: summary conviction an unlimited fine and/or up to 6 months' imprisonment; on indictment an unlimited fine and/or up to 2 years' imprisonment.

Health & Safety Risk Assessment

Annual

Management of Health & Safety at Work Regulations 1999; HSW Act 1974

Enforced under the HSW Act 1974: summary conviction an unlimited fine and/or up to 6 months' imprisonment; on indictment an unlimited fine and/or up to 2 years' imprisonment.

Legionella Risk Assessment

Every 2 years

HSW Act 1974; COSHH 2002; ACoP L8

Enforced under the HSW Act 1974 and COSHH 2002: summary conviction an unlimited fine and/or up to 6 months' imprisonment; on indictment an unlimited fine and/or up to 2 years' imprisonment.

Manual Handling Risk Assessment

Annual

Manual Handling Operations Regulations 1992; HSW Act 1974

Enforced under the HSW Act 1974: summary conviction an unlimited fine and/or up to 6 months' imprisonment; on indictment an unlimited fine and/or up to 2 years' imprisonment.

PAT Testing

Annual

Electricity at Work Regulations 1989; HSW Act 1974

Enforced under the HSW Act 1974: summary conviction an unlimited fine and/or up to 6 months' imprisonment; on indictment an unlimited fine and/or up to 2 years' imprisonment.

RIDDOR Reporting

Ongoing

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013; HSW Act 1974

Failure to report is a criminal offence: summary conviction an unlimited fine and/or up to 6 months' imprisonment; on indictment an unlimited fine and/or up to 2 years' imprisonment.

Waste Duty of Care

Ongoing

Environmental Protection Act 1990 s34; Waste (England and Wales) Regulations 2011

Breach of the waste duty of care is a criminal offence: summary conviction a fine; on indictment an unlimited fine.

Written Health & Safety Policy (5+ employees)

Annual

Health and Safety at Work etc. Act 1974 s2(3)

Failure to prepare/revise a written policy where required is an offence under the HSW Act 1974: summary conviction an unlimited fine and/or up to 6 months' imprisonment; on indictment an unlimited fine and/or up to 2 years' imprisonment.

If your premises also has…

Extra duties that switch on with a feature of the building or how you operate.

Gas appliances or a gas boiler

  • Gas Safety Certificate (CP12)Annual
  • Boiler / Heating Servicingbest practiceAnnual

A passenger or goods lift

  • Lift Inspection (LOLER)Every 6 months

Pressure systems (boilers, compressors)

  • Pressure Systems ExaminationAnnual

Computer workstations

  • Display Screen Equipment AssessmentAnnual

A commercial kitchen or food preparation

  • Food Hygiene Rating (EHO Inspection)Annual
  • HACCP / Safer Food Better Business SystemAnnual
  • Food Premises RegistrationOngoing
  • Food Handler Hygiene Training (Level 2)Every 3 years
  • Kitchen Extract / Grease Duct Deep Clean (TR19 Grease)best practiceAnnual
  • Pest Control Contract (Food Premises)best practiceEvery 3 months

Hazardous substances (COSHH)

  • COSHH Assessment (Hazardous Substances)Annual

Work at height (ladders, roofs)

  • Work at Height Risk AssessmentAnnual

Workplace vehicles or forklifts

  • Forklift / Lifting Equipment Thorough Examination (LOLER)Annual
  • Workplace Transport Risk AssessmentAnnual

Fume or dust extraction (LEV)

  • Local Exhaust Ventilation (LEV) Thorough Examination & TestEvery 14 months

A swimming or spa pool

  • Pool & Spa Water Safety Programme (HSG282 / PWTAG)Annual

A building constructed before 2000

  • Asbestos Management SurveyAnnual

Widely expected, even where not strictly required

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This guide highlights the obligations, frequencies and penalties that typically apply to premises like yours in England & Wales — general information to help you act on your duties, not legal advice and not a definitive statement of your position. You remain the duty-holder; take your own professional advice where you need certainty. Keeval is a trading name of Brenkon Holdings Limited (no. 16987530).